can't copy files
- adrian82n
-
Topic Author
- Offline
- New Member
-
- Posts: 5
- Thank you received: 0
Please help.
It's the same on different wersion of software, i try to four different computers x86 or x64, on vista win7, win 10.
Please Log in or Create an account to join the conversation.
- admin
-
- Offline
- Administrator
-
- Posts: 250
- Thank you received: 21
Is it errors during the installation of the software, is it errors when trying to connect the hardware or is it access errors to files?
Please Log in or Create an account to join the conversation.
- adrian82n
-
Topic Author
- Offline
- New Member
-
- Posts: 5
- Thank you received: 0
yes it's during the instalation software.
setup finish the instalation but program not working
Please Log in or Create an account to join the conversation.
- Tschosef
-
- Offline
- Moderator
-
- Posts: 338
- Thank you received: 42
do you tget the error when you start the file "Laserworld_SHoweditor_2015_2016_8"
Or when you start the installation by klicking in the upper Menu Option "Install Lsaerworld Showeditor 2015" ?
the Showeditor Installer programm is not installing a file named "c.hub" or "u.hub"...
on my whole c drive isn't a file named like this....
So please send a screenshoot to me, may be this will find to figure out the problem
best regards
Erich
Please Log in or Create an account to join the conversation.
- adrian82n
-
Topic Author
- Offline
- New Member
-
- Posts: 5
- Thank you received: 0
Please Log in or Create an account to join the conversation.
- adrian82n
-
Topic Author
- Offline
- New Member
-
- Posts: 5
- Thank you received: 0
Please Log in or Create an account to join the conversation.
- Tschosef
-
- Offline
- Moderator
-
- Posts: 338
- Thank you received: 42
okay... you talk abought HEB files (not Hub files
yes, this files will be installed by the Showeditor Installer...
but normaly.. the missing of these three files should not affect the functionality of the laser software, because this are only ScanFrame Data files (immages)....for the default Live Lasershow.... if you need them, please let me know.
unfortuanately i don't know the reason, why the installer is not able to copy the file to your Harddrive....
may be a teamviewsessin could help.
but a Question...
Are you able to start the Software? if not, what is the message then?
as i sayed, the missing of the files should NOT affect the Functionality of Program.
best regards
erich
Please Log in or Create an account to join the conversation.
- Tschosef
-
- Offline
- Moderator
-
- Posts: 338
- Thank you received: 42
please could you tell me some Informations abought your computer system?
What Language are you using?
best regards
Erich
Please Log in or Create an account to join the conversation.
- adrian82n
-
Topic Author
- Offline
- New Member
-
- Posts: 5
- Thank you received: 0
could you send me this file i please let me know in which location i musty copy them.
Then i try one mor time if program is stable.
I don't use this program with the laser - i don't risk
Please Log in or Create an account to join the conversation.
- AnnaLares
-
- Offline
- New Member
-
- Posts: 2
- Thank you received: 0
I'm new here. I would like to start work with laser show. I bought COLORSTAGE LASER 1500mW RGB. I donwloaded program Showeditor V6 and i have the same problem while installation: can't copy filie c.heb
Could you help me and send this filie to me too?
Please Log in or Create an account to join the conversation.
- Tschosef
-
- Offline
- Moderator
-
- Posts: 338
- Thank you received: 42
are youalso talking about this 3 heb files? ......
as i already told, the funktionality of software should not be damaged by missing this 3 files...... as i remember, i renamed this files... so there should not be a problem.
Is the programm workring now? or not? ..
What computerlanguage are you using?
greez
Erich
Please Log in or Create an account to join the conversation.
- AnnaLares
-
- Offline
- New Member
-
- Posts: 2
- Thank you received: 0
Please Log in or Create an account to join the conversation.
- Tschosef
-
- Offline
- Moderator
-
- Posts: 338
- Thank you received: 42
Please Log in or Create an account to join the conversation.
