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9 years 3 months ago #247 by adrian82n
can't copy files was created by adrian82n
When i'm installing software i have this errors like in attachments.
Please help.
It's the same on different wersion of software, i try to four different computers x86 or x64, on vista win7, win 10.

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9 years 3 months ago #248 by admin
Replied by admin on topic can't copy files
Please describe the errors you experience more in detail.
Is it errors during the installation of the software, is it errors when trying to connect the hardware or is it access errors to files?

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9 years 3 months ago #249 by adrian82n
Replied by adrian82n on topic can't copy files
in the end of the instalation i have 3 errors: "can't copy files c.hub, u.hub" and someone else...
yes it's during the instalation software.
setup finish the instalation but program not working

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9 years 3 months ago #251 by Tschosef
Replied by Tschosef on topic can't copy files
hello....

do you tget the error when you start the file "Laserworld_SHoweditor_2015_2016_8"
Or when you start the installation by klicking in the upper Menu Option "Install Lsaerworld Showeditor 2015" ?

the Showeditor Installer programm is not installing a file named "c.hub" or "u.hub"...
on my whole c drive isn't a file named like this....

So please send a screenshoot to me, may be this will find to figure out the problem

best regards
Erich

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9 years 3 months ago #260 by adrian82n
Replied by adrian82n on topic can't copy files
when i start installation in the upper menu

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9 years 3 months ago #261 by adrian82n

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9 years 3 months ago #262 by Tschosef
Replied by Tschosef on topic can't copy files
Hello...

okay... you talk abought HEB files (not Hub files ;-) )

yes, this files will be installed by the Showeditor Installer...
but normaly.. the missing of these three files should not affect the functionality of the laser software, because this are only ScanFrame Data files (immages)....for the default Live Lasershow.... if you need them, please let me know.

unfortuanately i don't know the reason, why the installer is not able to copy the file to your Harddrive....

may be a teamviewsessin could help.

but a Question...
Are you able to start the Software? if not, what is the message then?
as i sayed, the missing of the files should NOT affect the Functionality of Program.

best regards
erich

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9 years 3 months ago #263 by Tschosef
Replied by Tschosef on topic can't copy files
PS...

please could you tell me some Informations abought your computer system?
What Language are you using?

best regards
Erich

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9 years 3 months ago #264 by adrian82n
Replied by adrian82n on topic can't copy files
Polish language on comupter, engilish installer language
could you send me this file i please let me know in which location i musty copy them.
Then i try one mor time if program is stable.
I don't use this program with the laser - i don't risk :)

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8 years 2 weeks ago #436 by AnnaLares
Replied by AnnaLares on topic can't copy files
Hello!

I'm new here. I would like to start work with laser show. I bought COLORSTAGE LASER 1500mW RGB. I donwloaded program Showeditor V6 and i have the same problem while installation: can't copy filie c.heb

Could you help me and send this filie to me too?

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8 years 2 weeks ago #437 by Tschosef
Replied by Tschosef on topic can't copy files
Hello.....

are youalso talking about this 3 heb files? ......

as i already told, the funktionality of software should not be damaged by missing this 3 files...... as i remember, i renamed this files... so there should not be a problem.
Is the programm workring now? or not? ..
What computerlanguage are you using?

greez
Erich

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8 years 1 week ago #438 by AnnaLares
Replied by AnnaLares on topic can't copy files
Program is work. I have only problem with simulation, it does't work. I have only a still preview of my effect.

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8 years 1 week ago #439 by Tschosef
Replied by Tschosef on topic can't copy files
hmmm.... may be the effekt is not animated? what do you see, wenn you select the figure "7FarbenTestbild.heb" from the folder HE_s_TestBilder? this is a rotating polygon .... it is the 3rd of the TestImmages

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